questions for American Hearts & Home

Frequently Ask Questions

Service FAQs

Find answers to common questions about our home care services, Medicaid waiver programs, private pay options, and getting started with American Hearts & Home.

American Hearts & Home provides compassionate in-home care services for children, adults, and seniors. Our services include personal care, companion care, respite care, skilled nursing, pediatric home care (GAPP), Community Living Support (CLS), Community Access Individual (CAI), and Medicaid waiver services.

We proudly serve communities throughout Georgia, Tennessee, and South Carolina. Service availability varies by county and program.

Yes. We accept several Medicaid-funded programs, including:

  • CCSP
  • SOURCE
  • NOW/COMP
  • GAPP
  • Private Pay
  • Long-Term Care Insurance (where applicable)

If you're unsure which program is right for you, our team can help.

Eligibility depends on your age, medical needs, insurance coverage, and the type of services you're seeking. Contact us for a free consultation, and we'll help determine the best care options available.

After completing the required assessments, authorizations, and paperwork, services can often begin within a few days. The exact timeline depends on your payer source and program requirements.

Yes. We carefully match caregivers based on your care needs, schedule, personality, and preferences. If your needs change, we'll work with you to find a better match.

Absolutely. All caregivers undergo background checks, reference verification, and required training before working with clients. We also provide ongoing education and supervision to maintain high-quality care.

Yes. Depending on program approval and caregiver availability, we offer daytime, evening, overnight, weekend, and holiday services.

Getting started is easy:

  1. Contact American Hearts & Home.
  2. Schedule a free consultation.
  3. Complete the required assessment and paperwork.
  4. We'll develop a personalized care plan.
  5. We'll match you with a qualified caregiver and begin services.

You can call us at (470) 305-1490, complete our online contact form, or visit our Contact page. Our team is happy to answer your questions and help you explore your care options.

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